Warranty & Return Policy

OUR WARRANTY & RETURN POLICY

*Unless specified on the product page

In case of any refund request, the amount will be refunded after deducting the processing fee of 15 QAR.

The delivery charge is non-refundable.

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STANDARD REPLACEMENT POLICY

  • Return for replacement: Within 7days
  • Restocking Fee: Yes

This is our Standard Replacement Policy. Items covered by this policy must be returned within the specified days of the invoice date. The customers will have to pay the delivery charge for the replacements.  The restocking Fee will be applied from 15%.

WARRANTY CONDITIONS

  • No warranty for toys.
  • No warranty for physically damaged products.
  • Customers need to send photos/videos of the products if asked in case of any replacements.