Shipping Policy

Shipping Policy – QatarShoppe.com

Thank you for shopping at QatarShoppe.com! We aim to provide you with a smooth and reliable shopping experience. Please read our shipping policy carefully to understand how and when your orders will be delivered.

1. Order Processing Time

  • All orders are processed within 1–2 business days (excluding Fridays and public holidays).
  • Once your order is confirmed, you will receive an email with your order details and tracking information (if available).

2. Shipping Time & Delivery

  • We offer nationwide delivery across Qatar.
  • Standard delivery typically takes 1 to 3 business days, depending on your location.
  • In rare cases (e.g., remote areas or high-demand seasons), delivery may take longer.

3. Shipping Charges

  • Free delivery may be offered on orders above a certain amount (as stated on our website or promotions).
  • For orders below the free delivery threshold, a flat shipping fee will be applied depending on your location and be displayed at checkout.

4. Delivery Partner

  • We use trusted local courier partners to ensure your orders are delivered safely and on time.
  • Our delivery agents may contact you prior to delivery to confirm your location or availability.

5. Delivery Attempts

  • If you are not available to receive the order, our courier will attempt redelivery.
  • After multiple failed attempts, the order may be returned to us. Additional delivery charges may apply for reshipping.

6. Order Tracking

  • Some orders may include a tracking number that allows you to track your shipment in real-time.
  • For any assistance, you may contact our support team via email or WhatsApp.

7. Incorrect Address or Contact Information

  • Please ensure your delivery address and contact number are accurate when placing your order.
  • QatarShoppe is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

8. Delivery Issues

If your order is:

  • Delayed,
  • Missing, or
  • Delivered but not received,
    please contact our customer support team within 48 hours of the expected delivery date for assistance.

9. International Shipping

  • At this time, we only deliver within Qatar.
  • We do not support international shipping.

If you have any questions regarding your order or delivery, please don’t hesitate to contact us:

📧 Email: sales@qatarshoppe.com
📞 WhatsApp/Call: +97455742882
🕒 Support Hours: 9 AM – 5 PM (Saturday to Thursday)